Skype for Business: User can’t see precense on other users if they have not added him to contacts

I came across a problem where a Skype for Business (SfB) user didn’t see the presence on other users if they had not added him to their contacts.

Solution
Renamed the lync\SfB-profile on the user’s computer:
It should be a directory with a name starting with sip_ located under
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync

After this Lync/SfB created a new profile and the presence showed up again.

This entry was posted in Skype for Business, Windows Server and tagged , , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *